• Senior Business Analyst (Telecom)

    Job Locations HU-Budapest
    Technical Operations
  • Overview


    About LogMeIn:

    At LogMeIn, we build simple and easy-to-use cloud-based, cross-platform web, mobile and desktop software products.  You probably know us by such industry-defining brand names as GoToMeeting®, GoToMyPC® and Join.me®, as well as other award winning products and services.  LogMeIn enables customers around the world to enjoy highly productive, mobile workstyles.


    This position is part of Technology Operations team. We design, implement, and manage the most advanced, highest quality, global audio network infrastructure through broad knowledge and skill sets, innovative mindset, and dedication to excellence.  We strive to provide the most secure, reliable and resilient infrastructure; to constantly improve our customer satisfaction; and to enable LogMeIn collaboration products to be accessible flawlessly at any time and from anywhere.


    Job Responsibilities:

    We are currently hiring a Senior Business Analyst in our Budapest office. This is a great opportunity for someone who has the desire to work with teams that are passionate about lean startup principles, innovation and creating amazing customer experiences.   


    In this position, you will:


    • Be responsible for driving cost saving of $2M/year on telecom spend for conferencing
    • Analyze paper and electronic records and documentations from various RTC vendors and carriers
    • Determine the best sources of vendor information and internal information related to all cost aspects of our internal telecom services
    • Prepare financial reports by collecting, analyzing, and summarizing invoice information and trends
    • Analyze invoice statements for accuracy
    • Devise systems and methodology for invoice reconciliation summaries/reporting
    • Work with engineering to create a telecom costs dashboard showing both historical and predicted costs
    • Document and apply guidance on industry standards to improve current environment and practices
    • Continuously investigate and recommend alternatives to bring down operational cost


    Job Qualifications


    • Effective communication skills
    • Understanding telecommunication concepts and terms
    • Understanding financial and procurement processes
    • Proficient in Microsoft Office Application suite (especially Excel)
    • Proven cost savings
    • Self-starter, good interpersonal skill sets, capable of being productive and working independently on projects and tasks with direction from remote location
    • Comfortable working across multiple time zone difference (between Hungary and North America)
    • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
    • Must be very customer oriented and eager to engage
    • Able to solve complex problems by successive decomposition
    • Experience juggling multiple responsibilities and  prioritization of conflicting requirements


    Call to Action

    We believe in a world where people can experience work and life their own way.  Working with LogMeIn means being part of a world-class organization.  We believe the customer comes first and our job is helping to change the world we all work in.  If you are ready to excel, innovate and enjoy where you work, apply to our Senior Business Analyst opportunity – bring your career to LogMeIn and let your talent take you virtually anywhere!


    LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.


    Be Accountable - even when no-one is looking
    Thrive Together - greatness comes from unlocking each other’s potential
    Advance Confidently - we find opportunity and act on it
    Collaborate Openly - our whole is greater than the sum of our parts
    Engage Fearlessly - we speak up and listen


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