LogMeIn

  • Salesforce Developer

    Job Locations IN-KA-Bangalore
    Category
    Product Management
  • Overview

    The Salesforce Developer will report into the Salesforce India team lead and be a key team member within the growing India team.  This individual will work collaboratively with internal customers and colleagues to maintain a consistent and reliable Salesforce.com experience for our business users.  LogMeIn’s growing Salesforce implementation consists of over 2000 users spanning nearly all departments. This diverse set of users rely on the Business Applications team to support, implement and train on all the various functions within Salesforce. Years of customization provide a unique opportunity to eliminate complexity and streamline process to maximize user efficiency. The Business Applications team is also responsible for other technologies within the Salesforce ecosystem including Insidesales.com, Docusign, Conga, and Distribution engine. 

    Responsibilities

    • Provide application users and administrators with development support
    • Log and track identified system issues through resolution
    • Drive production break fix issues
    • Evaluate, install, upgrade and optimize 3rd party Salesforce tools and integrations
    • Participate in the QA process, which includes devising test plans, creating test cases, and performing appropriate tests of new or updated functionality
    • Proactively identify and execute initiatives to simplify the administration of our user experience in the LMI Salesforce instance
    • Work closely with other members of the Business Applications team on technical solutions of existing and future applications
    • Drive the adoption of “out of the box” Salesforce functionality
    • Perform proactive system hygiene activities to ensure clean user interface and system configuration
    • Working with management and end-users to create and manage workflow rules, data validation, processes and flows
    • Keep abreast of new Salesforce features and functionality and providing recommendations for process improvements
    • Contribute to overall data quality strategy
    • Create and maintain documentation on processes, policies, application configuration and help related materials for users as database applications are developed

    Qualifications

    • 3-5+ years of software development experience, esp. in Java and JS
    • 3+ years of Salesforce.com experience, preferable with knowledge of Sales & Service Cloud.
    • 2+ years of Salesforce.com experience wth CPQ
    • 1+ of hands on apex development solving business problems, refactoring and debugging code (yours and inherited)
    • 1+ years experience driving and understanding both business process and Salesforce Administration
    • SFDC Platform Developer I certification a plus
    • Experience with QA testing processes and writing unit tests
    • Experience with the lifecycle in an agile / scrum environment, desirably with experience also of traditional structured programs and continuous integration
    • Knowledge of code management, continuous integration, and version control processes and tools
    • Experience with Sales Acceleration and Marketing Automation platforms preferred
    • Capable of working to both tactical and strategic timescales
    • Adaptable and experienced working in a fast moving and growing organization.
    • Excellent interpersonal and organizational skills and an ability to communicate effectively with both technical and non-technical customers
    • Proven experience of eliminating system or process complexity to increase efficiency

    About

    LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.

     

    OUR VALUES
    Be Accountable - even when no-one is looking
    Thrive Together - greatness comes from unlocking each other’s potential
    Advance Confidently - we find opportunity and act on it
    Collaborate Openly - our whole is greater than the sum of our parts
    Engage Fearlessly - we speak up and listen

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