• Sales Manager, CES Account Manager

    Job Locations US-MA-Boston
  • Overview

    We're looking for a proven leader who knows how to build and motivate inside sales professionals with diverse backgrounds and different levels of experience. The ideal candidate is enthusiastic, passionate and an individual who knows how to lead a high performance inside sales organization. The focus will be renewing and upselling into specified accounts within our Identity and Access Management portfolio of products.  We’re looking for an individual that consistently demonstrates the following characteristics:

    • Enthusiasm: Motivate and engage inside sales reps to achieve revenue targets.
    • Leadership: Grow & develop a team of inside sales reps, guiding team on best practices for pipeline management, demand generation, rapid qualification, deal negotiation, and closing.
    • Metrics-driven: Measure and analyze key performance indicators to drive improved performance and accountability.
    • High Velocity: Implement selling strategies to drive consistency and velocity throughout the sales process.
    • Process Oriented: Help sales team in understanding how to maximize their production by using the defined processes, sales tools and applications available


    • Lead a team of 8 total CES Account Managers: hiring, training, & driving optimum sales performance
    • Team with Sales Leaders in developing and implementing sales strategy for the region. Strategies include maximizing renewal performance, account upsell development, and ongoing account management
    • Work cross functionally with marketing, customer care, sales operations and finance to establish plans to accelerate revenue growth within the region
    • Resolve escalated client feedback and issues, which will involve speaking with the client directly in certain instances
    • Motivate, communicate and engage with employees to create a great place to work. Help the team learn, grow and deliver to their peak capacity
    • Sets performance expectations and coaches team members on how to achieve performance goals
    • Monitor and continuously improve metrics for sales attainment, closing ratios, lead conversion rates, appointment setting and sales cycle optimization
    • Prepare weekly / monthly / quarterly forecasting and KPI reporting
    • Outstanding ability to forecast, set goals & objectives and monitor sales activity
    • Proven methodology to consistently coach reps, understand individual strengths and weaknesses, and work with reps sales acumen
    • Demonstrates good judgment in analyzing information to make routine decisions


    LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.


    Be Accountable - even when no-one is looking
    Thrive Together - greatness comes from unlocking each other’s potential
    Advance Confidently - we find opportunity and act on it
    Collaborate Openly - our whole is greater than the sum of our parts
    Engage Fearlessly - we speak up and listen


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