Excellent opportunity for an energetic individual to join our tech support team. The ideal candidate should have a natural skill for problem solving, an enthusiastic approach for customer service, and possess experience in Help Desk support. We provide end user support for LastPass, LastPass Enterprise, and Xmarks to a comprehensive customer base. Our goal is to provide a great customer experience resolving technical issues upon our first contact.
Candidates should possess excellent organizational, time-management, and prioritization skills. Technical Support Representatives are expected to work both independently as well as maintaining a collaborative team environment.
LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.
Be Accountable - even when no-one is looking
Thrive Together - greatness comes from unlocking each other’s potential
Advance Confidently - we find opportunity and act on it
Collaborate Openly - our whole is greater than the sum of our parts
Engage Fearlessly - we speak up and listen