LogMeIn

  • Senior Product Manager, Commerce (SaaS products)

    Job Locations US-MA-Boston
    Category
    Product Management
  • Overview

    Here at LogMeIn, our Core Technology Group (CTG) is a technology business partner for various internal customer groups, (e.g. Sales, Marketing, Customer Care, Finance, etc.).  In addition, our CTG provides technology platforms and services to our various commercial Software as a Service (SaaS) product Business Units.  Our SaaS product BU portfolios include some of the most recognized and popular software products in the world, (e.g. GoToMeeting, GoToWebinar, Join.me, LastPass, Jive, etc.).

    As a Senior Product Manager on our CTG Commerce team, you will report to our Director of Product Management for Commerce.  In this role, you will help design and execute the strategy for our SaaS Commerce products.  In addition, you will leverage your deep customer empathy, and amazing analytical skills, to uncover insights and identify opportunities for continued Commerce product improvement and growth.    

    If you are a Senior Product Manager with a passion for leading the charge on both strategy and execution.  If you thrive in a positive, fast-paced, highly interactive Agile environment, then LogMeIn, our CTG Commerce team and this Senior Product Manager position could be the perfect fit for you and your career.

    Responsibilities

    • Collaborate with Sales, Marketing, Customer Care, Finance and SaaS product Business Units to deeply understand customer needs and use that feedback to driver customer satisfaction
    • Evaluate and analyze the market and competitive opportunities, product performance and user feedback to identify new growth opportunities
    • Establish, assess, refine and execute against the Commerce team vision, strategy and roadmaps
    • Socialize Commerce strategies and plans with the executive team, functional leadership and other key stakeholders
    • Communicate, at all levels, on status and health of the product roadmap and major initiatives
    • Partner with Commerce Engineering leads to balance trade-offs between short term value and long term impact to deliver awesome results while avoiding technical debt
    • Be a clear, effective, and active communicator to foster a true team environment through sharing ideas and plans with stakeholders; both inside and outside the organization
    • Own and manage backlogs and prioritizations
    • Participate in M&A due diligence

    Qualifications

    • 7+ years of related industry experience in a Product Management role in high tech, software or SaaS experience is preferred
    • Experience with eCommerce, Subscription-based services and Telecom Billing is preferred
    • Understanding of highly technical products and experience influencing Engineers and making product trade-offs
    • Demonstrated track record of success collaborating with broad, cross-functional teams
    • Ability to sell ideas and plans to internal constituencies, executives, customers, analysts and partners
    • Superb verbal and written communication skills; along with organizational and project management skills
    • Proven ability to solve hard problems
    • Strong understanding of business considerations related to complex software products
    • Experience operating in an Agile environment
    • Proven ability to juggle multiple projects at one time
    • Highly self-motivated, passionate and team-oriented
    • Bachelor’s degree required; MBA preferred

    Our Boston headquarters are two state-of-the-art buildings on Summer Street in the heart of the city’s Innovation District that includes a 2,200 sq ft roof deck and patio. We work in an open and collective environment simplifying how people connect to each other and the world around them.

     

    LogMeIn Product Portfolio: GoToMeeting, GoToWebinar, Grasshopper, Join.me, GoToTraining, OpenVoice, Jive, Rescue, Bold360, GoToAssist Seeit, GoToAssist, Rescue Lens, LastPass, Pro, Central, GoToMyPC, (https://www.logmeininc.com/products)

     

    About

    LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.

     

    OUR VALUES
    Be Accountable - even when no-one is looking
    Thrive Together - greatness comes from unlocking each other’s potential
    Advance Confidently - we find opportunity and act on it
    Collaborate Openly - our whole is greater than the sum of our parts
    Engage Fearlessly - we speak up and listen

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