As a Staff NOC Engineer on our growing Core Technology Group’s (CTG) TechOps team, you will play a significant role in helping to deliver SaaS products that delight millions of customers worldwide. Our NOC team operates a 24/7/365 Network Operations Center that functions as the tip of the spear for delivering some of the most recognized and popular software products in the world, (e.g. GoToMeeting, GoToWebinar, etc.).
You will have the opportunity to perform Event, Incident, Problem and Change Management activities in a complex and highly technical environment. In addition, you will help drive continuous product improvements, perform system-wide upgrades, and participate in special projects that help propel LogMeIn forward.
If you have 5-7+ years of relevant NOC, SOC or Incident Management experience. If you combine that experience with a passion for technology, customer support and cross-functional partnership, then LogMeIn and our TechOps team could be the perfect fit for you and your career.
Our Santa Barbara campus is made up of 4 buildings and an on-site gym. We offer a free bike sharing program to navigate around campus and to nearby shops and restaurants. During lunch, you will find our employees engaging in Bocce Ball, Pool, or Ping Pong. On average, we experience 70-degree days with access to the beach, mountains, and Los Angeles.
LogMeIn Product Portfolio: GoToMeeting, GoToWebinar, Grasshopper, Join.me, GoToTraining, OpenVoice, Jive, Rescue, Bold360, GoToAssist Seeit, GoToAssist, Rescue Lens, LastPass, Pro, Central, GoToMyPC, (https://www.logmeininc.com/products)
LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.
Be Accountable - even when no-one is looking
Thrive Together - greatness comes from unlocking each other’s potential
Advance Confidently - we find opportunity and act on it
Collaborate Openly - our whole is greater than the sum of our parts
Engage Fearlessly - we speak up and listen