• Senior DevOps Engineer

    Job Locations US-MA-Boston
    Technical Operations
  • Overview

    Have you ever been to a conference for a major software vendor, listened to the keynote address and “big reveal,” which only left you thinking to yourself: “I could have done that in a weekend with a couple of friends…”

    Well, that’s what our DevOps Engineers do here at LogMeIn. Our SaaS products are awesome, and our Developers are ingenious. In between there is a small group of incredibly talented people who take those ingenious ideas, and ensure that they become awesome products. We focus on the technology stack to ensure that it is scalable, and that our customer’s data is always secure. We look at the whole system and make sure that it’s properly monitored and highly available. We make sure the business runs smoothly by ensuring compliance obligations are met. But, the most important thing we do is build relationships with developers, auditors, security experts, business analysts, sales engineers, and customer support folks to ensure that our customers are able to enjoy working with the really cool stuff we build.

    If you are someone that finds yourself obsessed with technology, has a little bit of a rebellious streak and knows that in the box thinking never results in awesome rewarding work. If you’re someone who wants an opportunity to grow and develop skills with a world-class group of technology experts, you might be in the right place.


    • Automate deployment, maintenance, and support tasks for the connected fabric; which builds the foundation layer for our services and products.
    • Design, test, and deploy monitoring systems which enable the infrastructure to self-heal (and raise an alert if it can't)
    • Calculate the risks of working in a live, 24x7 production environment.
    • Work in a dynamic, fast-paced environment where self-motivation and the ability to work with minimal supervision are key
    • Use technical expertise and experience to generate ideas and guidance for our environment and to see your projects to completion
    • Build relationships with our internal technology partners, and contribute to an environment that empowers developers to rapidly deploy high-quality code into production.
    • Work with architects and security experts to ensure services are secure. Identify weak points and fix them.
    • Participate in an on-call rotation


    If you’ve read this far, and think this is the right job for you, please be ready to talk about your experience working with several of the following technologies and concepts for at least 3-5 years in a live environment:


    • B.S. degree or similar; plus, 5+ years of relevant professional experience required
    • Linux systems administration: automation, configuration, troubleshooting, networking, and scripting skills
    • Understand the concept of Software Configuration Management (SCM) and have worked with Puppet or other SCM tools
    • Demonstrated experience with development of automation tools (building Puppet modules or Ansible playbooks, for example)
    • Experience using source control systems such as GitLab and Atlassian Bitbucket
    • Working knowledge of public cloud environments such as AWS, Azure, or Google Cloud
    • Hands on knowledge of database technologies such as MySQL, Cassandra, or Microsoft SQL
    • Experience with virtualization technologies such as KVM, Hyper-V, or vSphere
    • Familiarity with monitoring systems and concepts, such as Grafana and Prometheus with Alert Manager, and also including cloud-based systems such as Pingdom, NewRelic, AWS Cloudwatch
    • Knowledge of at least one programming or scripting language, such as Bash or Python


    LogMeIn Product Portfolio: GoToMeeting, GoToWebinar, Grasshopper, Join.me, Jive, GoToTraining, OpenVoice, Rescue, Bold360, GoToAssist Seeit, GoToAssist, Rescue Lens, LastPass, Pro, Central, GoToMyPC, (https://www.logmeininc.com/products)


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