• Renewals Representative German

    Job Locations DE-Munich | IE-Dublin-Dublin 2,
  • Overview

    LogMeIn is looking to hire a highly motivated, passionate and customer centric Renewals Representative to cover the DACH market. This role is focused on retaining LogMeIn's strategic customers in the DACH region and to re-sell our products values, while working strategically with the aligned sales account managers. Having the ability to clearly articulate our value proposition, sustain and renew client subscriptions, overcome objections, and strong time management skills, will be critical components to success in the position.


    • Achieve monthly, quarterly & annual retention targets
    • Proactively contact customers ahead of their subscription anniversary to obtain necessary renewal paperwork (signed order forms and PO’s)
    • Maintain a detailed account of daily activity and forecast deals in SFDC
    • Defend against competitive pressures, and surface upsell opportunities to account executives
    • Respond to inbound customer inquiries efficiently and professional via phone and email


    • Ability to pick up technology and effectively communicate business value proposition
    • Ability to speak English and German to a business fluent level
    • Track record of attaining goals in a high-volume transactional business
    • Experience with SalesForce or similar CRM system
    • Customer Service experience a plus


    LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.


    Be Accountable - even when no-one is looking
    Thrive Together - greatness comes from unlocking each other’s potential
    Advance Confidently - we find opportunity and act on it
    Collaborate Openly - our whole is greater than the sum of our parts
    Engage Fearlessly - we speak up and listen


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