LogMeIn

  • Senior Data Scientist

    Job Locations US-MA-Boston
    Category
    Marketing & Creative
  • Overview

    Currently, we are in search of a highly-motivated Senior Data Scientist to partner with our business stakeholders and empower them to make informed, data-driven decisions. The ideal candidate will have extensive experience manipulating and analyzing large data sets to summarize insights for LogMeIn. Excellent communication skills are also required, as this is a highly visible and influential role that will collaborate with cross-functional teams and present information to business leaders.

    The Senior Data Scientist is responsible for providing analytic and strategic support to the Marketing team to drive bookings and improve customer retention. The Senior Data Scientist will be responsible for mining data sources to assess Marketing’s performance and identify opportunities for improved efficiencies. The role requires a thorough understanding of LogMeIn’s go-to-market strategy, corresponding processes and data sources. Additionally, the ideal candidate will have a proactive and creative problem-solving approach to aid in identifying opportunities, trends and predictive behavior.   

    Responsibilities

    • Partners with our Marketing Engagement, In-Product Discovery, and Machine Learning Teams to drive cross-sell, upsell and retention outcomes
    • Creates advanced statistical models to power initiatives and programs
    • Presents technical findings in summarized form to non-technical audiences; translates complex quantitative data into succinct actionable insights
    • Designs, implements and measures results for A/B and multivariate tests; drives end to end test process from launch, to readout, to recommendation, to retest
    • Measures and reports on actual performance vs target; performs analysis to identify root cause drivers of variances
    • Thoroughly understands the company databases and possesses the ability to sift through large data sets to pinpoint meaningful findings
    • Proactively shares Analytics best practices and streamlines processes that enable team throughput
    • Develops and maintains reports and dashboards to track performance
    • Conducts research projects, including surveys, to produce actionable customer insights
    • Quickly responds to ad hoc analytic requests common in this fast paced, data-driven environment
    • Works with members of multiple departments to understand processes, data and reporting requirements

    Qualifications

    • BS degree or equivalent in statistics, mathematics, engineering, computer science, or related field is preferred. Advanced degree is also preferred
    • Minimum 5 years’ experience in Marketing; with SaaS offerings is a plus
    • Demonstrated ability to evaluate Marketing data and trends and articulate potential opportunities/benefits that align to company goals
    • Strong communication/interaction skills – proven track record as cross-functional influencer with demonstrated ability to network effectively at all levels within the organization; must be able to present complex insights concisely to different audiences
    • Significant demonstrated knowledge of supporting tools (SQL, R, Python, Tableau, Excel); must be very comfortable running data queries and navigating multiple data sources
    • Strong work ethic complimented by a pro-active problem solver attitude
    • Excellent attention to detail and ability to work to precise deadlines
    • Demonstrated strategic thinking; has a big-picture perspective and the ability to consider all relevant information when making recommendations
    • Familiarity with Marketing and business metrics; experienced in the design, development and preparation of business presentations and reports

    About

    LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.

     

    OUR VALUES
    Be Accountable - even when no-one is looking
    Thrive Together - greatness comes from unlocking each other’s potential
    Advance Confidently - we find opportunity and act on it
    Collaborate Openly - our whole is greater than the sum of our parts
    Engage Fearlessly - we speak up and listen

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