• Senior Infrastructure Engineer

    Job Locations US-MA-Boston
    Information Technology
  • Overview

    LogMeIn is currently seeking a Senior IT Infrastructure Engineer for the internal IT department. This person will be responsible for the technical design, planning, implementation, and performance tuning for our internal IT environment. The ideal candidate will have in-depth knowledge of Windows 2012/2016 Server, clustered Hyper-V virtualization, SAN/NAS storage solutions and Active Directory, a high-level knowledge of server hardware (HP, Dell), server monitoring and some experience with Azure Iaas/Office 365 in a hybrid environment.


    • Provide day-to-day support of internal IT operations infrastructure where high performance and operational uptime are expected for a 300+ physical and virtual server environment
    • Schedule installations and upgrades while maintaining them in accordance with established IT policies and procedures
    • Work within a multi-site, global IT department located in multiple countries/continents
    • Evaluate, implement, and manage appropriate software and hardware solutions
    • Provide 2nd/3rd level support for helpdesk and end users
    • Provide advanced support and direction for the integration of 3rd party systems or applications required to support the business
    • Participate in On-call rotation to address emergencies


    • 3+ years’ Windows engineer experience in a geographically dispersed enterprise environment including Windows 2012/2016 Server administration, clustered Hyper-V virtualization and HP/Dell Server hardware infrastructure
    • 3+ years’ experience with SAN/NAS storage (NetApp) management in a heavily Virtualized environment
    • 3+ years’ experience in implementing and managing Active Directory (Group Policy, DNS, DHCP etc.)
    • 1+ year managing Hyper-V environment with SCVMM
    • Solid understanding of networking protocols and components including TCP/IP
    • Able to document detailed instructions outlining the steps required to repeat the build-out and configuration of the infrastructure including Visio diagrams
    • Ability to meet deadlines, multi-task and prioritize projects
    • Demonstrable excellent troubleshooting skills for both hardware and software applications
    • Up to 20% international travel may be required


    LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.


    Be Accountable - even when no-one is looking
    Thrive Together - greatness comes from unlocking each other’s potential
    Advance Confidently - we find opportunity and act on it
    Collaborate Openly - our whole is greater than the sum of our parts
    Engage Fearlessly - we speak up and listen


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