• UX/UI Designer, LABS

    Job Locations US-MA-Boston
  • Overview

    Are you passionate about innovation, user centered design, rapid prototyping and creating simple, intuitive product experiences that solve real user problems? Great! We’re looking for an experienced Product Designer based out of our Boston, MA office to help make amazing user experiences.


    As a member of the applied innovation field team, the Sr. Product Designer will be responsible for collaborating with LABS team members and others to rapidly prototype and validate potential business ideas that can move LogMeIn forward.  You will spend time deeply understanding our users' needs, coming up with and testing multiple solutions to their problems and delivering delightful experiences. 


    About LABS @ LogMeIn

    Innovation is the foundation of LogMeIn. It’s how we started and how we still work. LABS is our commitment to creativity – our catalyst for sustainable growth and leapfrog innovation.  LABS engages and guides entrepreneurs across the entire organization, from individuals to teams, through the process of turning ideas into validated business opportunities.


    • Engage directly with customers through interviews and design discussions
    • Develop software concepts and solutions that apply your understanding of user problems, product vision, and technology capabilities
    • Create and validate prototypes using a variety of testing methods
    • Drive/own product design decisions from beginning to end
    • Facilitate design reviews, critiques and workshops
    • Use feedback from users and data to help inform your design decisions
    • Product design across platforms


    • 5+ years of experience designing engaging product user experiences
    • Demonstrated success in driving design changes that resulted in improved performance on key business levers (e.g., conversion, usage, retention, NPS)
    • Experience working in a cloud software product company (or working with one as a client)
    • Understanding of freemium and usage-based business models
    • Experience creating and using UX pattern and components libraries
    • Experience designing for a broad set of UI platforms including web, desktop and mobile.
    • Passionate about solving user problems and love to experiment
    • The ability to start with a blank canvas
    • Thrive in a collaborative cross-functional environment
    • A top-tier communicator with the ability to inspire/mentor others, give great feedback and facilitate productive workshops
    • Ability to come up with an insane number solutions to any given problem
    • Open to learning and creating with new techniques
    • Portfolios of past work examples are required in order to be considered for candidacy


    LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.


    Be Accountable - even when no-one is looking
    Thrive Together - greatness comes from unlocking each other’s potential
    Advance Confidently - we find opportunity and act on it
    Collaborate Openly - our whole is greater than the sum of our parts
    Engage Fearlessly - we speak up and listen


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