The Team Lead, IT Services is responsible for managing a regional team of IT Support Staff, in support of internal LogMeIn employees. The team may be spread across multiple offices, and will support Windows and Mac computers, phones, printers, and associated peripherals and software. The Lead is the first point of contact for both technical escalations and day-to-day managerial activities for the team. The Lead also coordinates actions and decisions with other Leads and teams world-wide.
The Team Lead is expected to make outstanding user productivity and satisfaction the center of his or her actions and decision-making.
LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.
Be Accountable - even when no-one is looking
Thrive Together - greatness comes from unlocking each other’s potential
Advance Confidently - we find opportunity and act on it
Collaborate Openly - our whole is greater than the sum of our parts
Engage Fearlessly - we speak up and listen