We're looking for an experienced customer support professional to be a part of our Technical Support team and accelerate their career in the technical support field.
What You'll Do
You will work with a team to resolve daily inquiries regarding our product. These inquiries may come in the form of phone calls, emails or chats. Our Customer Support department has a natural collaborative atmosphere where you are encouraged to bounce ideas/questions off of your teammates whenever it's needed.
Here are some of the issues you may work on:
Configure routers via CLI/GUI for VoIP optimization
What We’re Looking for:
LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.
Be Accountable - even when no-one is looking
Thrive Together - greatness comes from unlocking each other’s potential
Advance Confidently - we find opportunity and act on it
Collaborate Openly - our whole is greater than the sum of our parts
Engage Fearlessly - we speak up and listen