• Benefits & LOA Administrator

    Job Locations US-MA-Boston
    Human Resources
  • Overview

    The Benefits and Leave of Absence Administrator will manage the U.S. leave administration for all leave types. Additionally, the Administer will support day to day employee benefit plans and activities for all health and welfare and retirement plans. The Administrator will work closely with external leave partners/benefit vendors/consultants to ensure adherence with Federal and State legal requirements as well as organizational policies and procedures. This role will report directly to the Senior Director, HR Operations.


    • Benefits Administration of all Company benefit plans (beyond rates/coverage, enrollment, eligibility & life events) including: medical, dental, vision, reimbursement accounts, life and disability plans. Interaction with third party vendors including: medical and dental carriers, COBRA/FSA administrator etc. 
    • Assist employees with escalated, and more complex, benefit questions and/or issues.
    • Support enrollment and continuous benefit education. 
    • Collaborate and partner with benefit providers/vendors.
    • Coordinate and administer all leaves of absence including: FMLA, non-FMLA, personal leave, military leave, etc.
    • Administer short term and long term disability programs.
    • Serve as the primary point of contact for and manage all leave inquiries, educating employees and managers on leave processes and policies.
    • Intake LOA requests and determine leave eligibility.
    • Ensure knowledge of and compliance with Federal, State and local laws and regulations.
    • Update internal policies and processes in accordance with Federal, State and local laws and regulations.
    • Communicate with employees, managers and HRBPs to coordinate the return to work process, including accommodation requests and leave expirations.
    • Manage, track, monitor and report on LOAs in Workday.
    • Partner closely with Rewards team and external vendors to ensure a seamless employee experience.


    • BA/BS
    • 3-5 years Leave Administration experience; 1-2 years of general Benefits Administration experience
    • Knowledge of Federal and State regulations governing employee benefit programs, including: ERISA, ACA, COBRA, FMLA, ADA, and SECTION 125
    • Proficient in MS Office including Word, Excel & PowerPoint
    • Ability to maintain high level of confidentiality and professionalism
    • Customer service orientation
    • Excellent written and verbal communication skills
    • Strong organizational skills and ability to multi-task
    • Attention to detail, critical thinking, analytical and problem solving skills essential
    • Highly collaborative team player
    • Ability to deal with ambiguity and roll up sleeves to “go figure it out”
    • Can do and flexible attitude are a must


    LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.


    Be Accountable - even when no-one is looking
    Thrive Together - greatness comes from unlocking each other’s potential
    Advance Confidently - we find opportunity and act on it
    Collaborate Openly - our whole is greater than the sum of our parts
    Engage Fearlessly - we speak up and listen


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