LogMeIn

  • Sr. UX/UI Designer

    Job Locations US-MA-Boston
    Category
    Customer Experience (CX)
  • Overview

     

    ABOUT GRASSHOPPER  

     

    Turn the world into your office with LogMeIn’s telephone solution: Grasshopper, the virtual phone system for small businesses. Get a local, toll free, or vanity phone number to represent your business or bring your own number! Forward calls anywhere and use our mobile and desktop apps to communicate with clients over voice or text, be notified in real time of missed calls & voicemails, and have your voicemails transcribed and sent via email. Try us risk free for 30 days with our money-back guarantee.

     

    ABOUT LOGMEIN

     

    LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.

     

    About ROLE

     

    Are you passionate about creating simple, intuitive product experiences that solve real user problems? Great! We’re looking for an experienced Product Designer based out of our Boston, MA office to help make amazing user experiences.

     

    The Sr. Product Designer will be responsible for collaborating with product managers and developers to build great products. You will spend time deeply understanding our users' needs, coming up with and testing multiple solutions to their problems and delivering delightful experiences to large, active user-bases. You’ll work closely with a

    Responsibilities

    • Develop software concepts and solutions that apply your understanding of user problems, product vision, and technology capabilities
    • Create and validate prototypes using a variety of testing methods
    • Drive/own product design decisions from beginning to end
    • Facilitate design reviews, critiques and workshops
    • Use feedback from users and data to help inform your design decisions
    • Work closely with the product management team to formulate strategic product direction
    • Product design across platforms

    Qualifications

    • 5+ years of experience designing engaging product user experiences
    • Demonstrated success in driving design changes that resulted in improved performance on key business levers (e.g., conversion, usage, retention, NPS)
    • Experience working in a cloud software product company (or working with one as a client)
    • Understanding of freemium and usage-based business models
    • Experience creating and using UX pattern and components libraries
    • Experience designing for a broad set of UI platforms including web, desktop and mobile.
    • Passionate about solving user problems and love to experiment
    • Have the ability to start with a blank canvas
    • Thrive in a collaborative cross-functional environment
    • Are a top-tier communicator with the ability to inspire/mentor others, give great feedback and facilitate productive workshops
    • Have the ability to come up with an insane number solutions to any given problem
    • Are open to learning and creating with new techniques
    • Portfolios of past work examples are required in order to be considered for candidacy.

    About

    LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.

     

    OUR VALUES
    Be Accountable - even when no-one is looking
    Thrive Together - greatness comes from unlocking each other’s potential
    Advance Confidently - we find opportunity and act on it
    Collaborate Openly - our whole is greater than the sum of our parts
    Engage Fearlessly - we speak up and listen

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