LogMeIn

  • Principal Product Manager (Machine Learning)

    Job Locations US-CA-Mountain View
    Category
    Product Management
  • Overview

    As a LogMeIn Principal Product Manager for Machine Learning, you will help our team build and execute a machine learning strategy to transform the business to outperform in our markets through Machine Learning.

     

    By leveraging our data and using Machine Learning, we want to discover customer insights so that we can create delightfully smart, personalized and revolutionary customer experiences. This role helps to build a center of excellence for machine learning at LMI that combines technology and data to drive automated decision-making across all our business.

    Responsibilities

    • Building a vision, strategy, and roadmap for Machine Learning that will keep evolving and have strong alignment and partnership with business units (BU)s and functions.
    • Collaborating with product, engineering and functional teams both across the company to align with their product and functional strategies, to test, learn and launch ML features in products and across key initiatives, drive adoption and ultimately co-create a single center of excellence for ML as an internal transparent shared open platform for BUs and functions.
    • Obsessing about our customers everyday: Clearly define target customers, their specific problems, and the unique value that we deliver. Articulate how ML will benefit recommendations, in-product discovery at the right places, with the right products, with the right level of information, and the right interaction.
    • Getting things done with maximum impact: Get internal and cross-functional teams to align, choose a critical few to focus, take a bite-sized approach to execute on the big vision and enable LMI to get the best value very quickly, at the speed of global SaaS.

    Qualifications

    • Education and experience
      • Bachelor’s degree in Computer Science, Information Systems, Mathematics, Engineering or related field
      • 7+ years product management experience: Demonstrated ability to translate strategic differentiators into innovative and detailed product requirements
    • Product management skills and experience
      • A seasoned product manager: Customer obsessed, bold innovator, who practices lean and focused way of executing projects and is deeply passionate about the Machine Learning, Data and Insights space.
      • Demonstrated track record of success working with cross-functional teams: Able to sell ideas and plans to internal constituencies, executives, customers, and partners.
      • Strong communication, collaboration and listening skills: Proven ability to work across functions and influence senior leaders. Build consensus by default but can drive hard decision. You push the pace. You take the blame and pass on praise.
      • Cross-functional partnership: Foster tight partnerships with engineering, marketing, sales and work with an engineering team to execute on Machine Learning deliverables
      • Strong analytical skills: Excellent problem-solving abilities in the face of ambiguity.
      • Influence through partnership & a change agent: Since ML is a transformative initiative for the company, we are looking for someone who is familiar with ML and is charismatic, possessing the ability to inspire the organization and other partner teams. Also, a change agent who can lead change and manage conflicts in order to align different teams towards a common goal.
    • Technical skills and experience:
      • Technical fluency: Ability to grasp complex systems at a technical level and schedule tradeoffs and new opportunities with technical team members
      • Machine learning: Conceptual or working knowledge of Machine Learning
      • Data: Experience in working with Data platforms, ETL, and Data Warehousing products.
      • SaaS: Experience in SaaS applications and systems.
      • Agile: Experience participating in Scrum based projects

     

    Bonus:

    • Experience working with ML & AI technology platforms such as Google.AI, AWS, and or Azure a plus.
    • Nimbleness and comfort with ambiguity; ability to respond rapidly to evolving threats and opportunities
    • Proven ability to make smart features (customer experience) versus time-to-market trade-offs; experience using data and metrics to back up assumptions and assertions of business value
    • Strong bias for action; ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment
    • MBA from a top program

    AC_44954

    About

    LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.

     

    OUR VALUES
    Be Accountable - even when no-one is looking
    Thrive Together - greatness comes from unlocking each other’s potential
    Advance Confidently - we find opportunity and act on it
    Collaborate Openly - our whole is greater than the sum of our parts
    Engage Fearlessly - we speak up and listen

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