This role is directly aligned to supporting our CES Customer Success team. The CES business unit (BU) is comprised of our Customer Engagement and Support products, including Rescue, GoToAssist, and Bold360. This role is focused on the below responsibilities for this BU, while maintaining a close partnership with their analyst counterparts on the other BUs. This includes optimizing common work across BUs to minimize duplication of work, meaning that “horizontal” work is done by one person vs. three. It also means sharing of insights, best practices, and experiences from within each BU with their analyst counterparts.
LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.
Be Accountable - even when no-one is looking
Thrive Together - greatness comes from unlocking each other’s potential
Advance Confidently - we find opportunity and act on it
Collaborate Openly - our whole is greater than the sum of our parts
Engage Fearlessly - we speak up and listen